Three essays on what happens when software gets a new kind of customer.
Software is acquiring a new kind of user — autonomous agents that browse, negotiate, and transact without a human at the keyboard. That shift rewires what software is, what institutions it needs, and where the building happens. These three essays take the same premise and point it in different directions.
No One Is Looking asks what happens to existing software when the user no longer has eyes, hands, or preferences. Which applications survive, and what do they become?
Before the Panic asks what institutions we are missing. When machines act autonomously at scale, who vouches for them, who watches them, and who settles the disputes?
One Thing Well asks where most of the value actually gets built. Is the agent economy won by platforms, or by something narrower?
The essays can be read in any order, though the first provides the most context.